Director of E-Commerce

 Job Title: Director of E-Commerce 

Reports To: Vice President of E-Commerce & Client Experience 

Location: On-site in Waukesha, WI 

Hours: Full-time, 40 hours per week 

Salary: TBD – Send salary requirements to HR Department when applying 

Company Overview 

We help promote our clients’ brands through promotional products, branded apparel, corporate gifts, online stores, and more! We offer over 500,000 promotional products, as well as marketing services and resources for our clients. 

Sky High Marketing Mission Statement 

Sky High Marketing is committed to expanding our clients' brand visibility and promoting workplace gratitude. 

Summary of Position 

The Director of E-Commerce leads the strategy, growth, and day-to-day operations of Sky High Marketing's E-Commerce Division. This role is responsible for maximizing online store performance, driving revenue growth, overseeing financial reporting, and ensuring an exceptional client and customer experience. The Director collaborates cross-functionally to optimize processes, improve operational efficiency, and support the company's overall business objectives. 

Responsibilities 

• Develop and implement the company’s e-commerce strategy aligned with business goals and objectives. 

• Oversee daily operations of online sales platforms, ensuring smooth functionality and customer satisfaction. 

• Analyze key performance metrics and make data-driven decisions to improve sales, conversion rates, and user experience. 

• Manage e-commerce budgets, forecasts, and financial performance reporting. 

• Stay updated on industry trends, technologies, and competitor strategies to maintain a competitive edge. 

• Ensure compliance with regulatory requirements and maintain the security of the e-commerce platform. 

• Responsible for running monthly and quarterly store financial reports. 

• Working with Finance Team on online store bank reconciliations. 

• Running weekly L10 meetings. 

Qualifications 

• Bachelor's degree in business, marketing, or a related field. 

• Proven experience in e-commerce management, with a track record of driving online revenue growth. 

• Strong leadership and team management abilities. 

• Proficiency with e-commerce platforms and technologies. 

• Exceptional problem-solving skills and strategic thinking. 

• Ability to adapt to changing market dynamics and consumer behavior. 

• Excellent communication and interpersonal skills. 

Benefits 

• Comprehensive medical, dental, and vision insurance, plus long-term disability coverage. 

• 401(k) retirement savings with company match. 

• Paid Time Off (PTO). 

• Nine paid holidays per year. 

• Employee discounts from a variety of high-end apparel and hard good vendors. 

NOTE: This job description is not intended to be all-inclusive. The team member may perform other related duties as negotiated to meet the ongoing needs of the organization. All employment offers are subject to a background check.