Director of Sales - WEST COAST

 Job Title: Director of Sales – West Coast 

Reports To: Director of Sales - Corporate 

Location: On-Site in Boise, ID or Las Vegas, NV 

Hours: Full-time, 40 hours per week 

Salary: TBD – Send salary requirements to HR Department when applying 

Company Overview 

We help promote our clients’ brands through promotional products, branded apparel, corporate gifts, online stores, and more! We offer over 500,000 promotional products, as well as marketing services and resources for our clients. 

Sky High Marketing Mission Statement 

Sky High Marketing is committed to expanding our clients' brand visibility and promoting workplace gratitude. 

Summary of Position 

The Director of Sales – West Coast supports the VP of Sales & Customer Service and works closely with the sales team to grow client relationships and drive sales. This role manages a group of key client accounts, helps identify new business opportunities, and ensures clients receive outstanding service. The Director of Sales – West Coast also provides leadership, coaching, and support to the sales team while helping achieve company sales goals and strengthen client partnerships. 

Responsibilities 

• Possess strong knowledge of SHM’s departmental infrastructure to help team strategy and decision making. 

• Manage and service an assigned roster of key and VIP client accounts. 

• Support the sales team with “open door” availability to provide direction, advice, and expertise on navigating client projects. 

• Lead the weekly Sales Team L10 meeting. 

• Monitor sales performance and year-to-date results, including: o Revenue growth compared to goals. 

o Year-over-year performance. 

o New client revenue generation. 

o Attend quarterly BC sales review meetings. 

• Provide training and coaching on: o Client history and account transitions. 

o Commonsku operating system. 

o Industry knowledge, suppliers, and decorating methods. 

o Standard operating procedures and best practices. 

• Ensure professional SHM customer service standards in a timely manner: o Incoming phone calls being answered and forwarding voicemail callbacks. 

o Assist with vetting new client opportunities, referrals, and team assignments. 

• Assist with building supplier relationships and efficiencies beyond day-to-day transactions. 

• Approve team PTO requests and assist with workload coordination. 

• This role requires the ability to travel up to 25% of the time. 

Qualifications 

• Desire to achieve complete client satisfaction. 

• Creativity to meet client’s branded merchandise needs and objectives. 

• Ability to make sound decisions in a fast-paced environment. 

• Strong written and verbal communication/presentation skills. 

• Excellent organizational and multitasking skills. 

• Proficiency with Microsoft Office applications. 

• Ability to handle confidential information with discretion. 

• Demonstrated commitment to Sky High Marketing's core values. 

Required Industry Knowledge 

• ASI pricing, terminology, standards, and best practices. 

• Branded merchandise decorating techniques. 

• Supplier sourcing and product selection strategies. 

• Custom import and factory-direct project management. 

• CommonSku experience. 

Benefits 

• Comprehensive medical, dental, and vision insurance + long-term disability. 

• 401(kl) retirement savings with company match. 

• Paid Time Off (PTO). 

• Nine paid holidays per year. 

• Employee discounts from a variety of high-end apparel and hard good vendors. 

NOTE: This job description is not intended to be all-inclusive. The team member may perform other related duties as negotiated to meet the ongoing needs of the organization. All employment offers are subject to a background check.