It’s amazing to believe that we are three-fourths of the way through another year. I hope that your business is starting to see the improvements that we are seeing at Sky High Marketing. We greatly appreciate the loyalty and continued business from all of our clients during this challenging economic time.
Our industry, like many, is a global one these days. As the demand for promotional products and apparel has begun to increase we have been hit with inventory challenges worse than at any other time during our 13 years of business. Many of our suppliers ran leaner inventory levels once the economy began to worsen. As things have picked back up it has taken our suppliers time to get their inventories back in line. This has caused issues on many orders. Our customer service team is checking inventory before we even present product options to our clients. In some cases though, we may present an option that is available today, but may be out of stock by the time you place an order. I ask for your patience with us as we work through this and we will do everything in our power to make sure that we are presenting options that are readily available. I do anticipate that 2011 will be much better in this regard.
Throughout 2010 we have continued to invest heavily in our website. We have built out a library of case studies that allow you to see how some of our clients are using promotional items and apparel. We hope that sharing some creative suggestions and real-world examples with you will help you with your marketing efforts. We also revamped our online store to allow for a better shopping experience. We see a continuing trend with many of our clients preferring to shop and purchase products from us at their convenience, any time of the day or night. We are excited about our recent store upgrades and hope you’ll check it out.
If there is anything that I can do for you, please let me know. Thank you for allowing us to continue to take your brand to new heights!
Josh Kozinski, President